Shipping & Returns
Thank you for visiting and shopping at EasyinBeauty.com. EasyinBeauty aims to offer you the best shipping & return options.The following are the terms and conditions that constitute our shipping & return policy.
Shipping Info
All orders are processed within 1-3 business days.
The Product will take an estimated 2-7 Business Days to get shipped to your place (if you are residing in United States except Saipan, Guam, Mariana Islands) after the date of our processing. If you are based outside United States or in any of the locations stated as exceptions in foregoing para, the delivery is dependent on your destination.
Shipping and delivery will be delayed on weekends or public holidays.
Currently, the shipping service is only available for domestic U.S.
Please make sure all the shipping information you provide to us is correct. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.
Please note: we cannot change the shipment once the product is en route.
Shipping Rates
- We offer free shipping forsingle order value $39.99 or above
- $9.99 shipping fee for single order value below $39.99
RETURNS OR EXCHANGE
EASYINBEAUTY is committed to providing full customer satisfaction with respect to the Product purchased by you. However, in rare cases, where you are not happy with the purchase decision, you may choose to return or exchange the Product as per terms and conditions stated herein.
1. Order Cancellation
To cancel an order, contact our Customer Care team within one hour of placing it.
Please note, cancellations cannot be processed once the order is shipped.
2. Order Returns
All EasyinBeauty products come with a 30-day money back guarantee. We utilize state-of-the-art engineering and the best possible materials in use to ensure our customers’ satisfaction. If, however, You are not satisfied with your purchase for any reason, simply return the product within 30 days of receipt of the package.
To be eligible for a return, your item must:
●The Product must be unused and not opened.
●For a full refund, the item must be returned with any accompanying gift.
●The Product must be returned in the same condition (saleable condition) in its original packaging (along with all the documentation, Product tags, and branded packaging, with any accessories and any certificates) the way it was at the time of purchase
●The sales receipt/invoice shall be accompanied with the Product
●There should be no tampering of any serial numbers affixed on the Product
Please note
For returns due to non-quality issues, customers are responsible for the return shipping costs.
Exchange Terms
The exchanged product sent to you will be subject to the same terms of delivery and shipping as stated herein. This means for the newly sent Product you will have to pay again the shipping charges unless your order value is $30 or more. Exchange will be offered for the same or higher purchase value product. No exchange will be offered for products bought during promotional events. For exchange, if the newly selected product value is more than the originally purchased product value, then you will have to pay the difference amount. Exchange is subject to availability of sufficient stocks with us.
Return Process
Contact supportinfo@easyinbeauty.com to start the return process. Please provide them with your order number or the email address where you placed the order for confirmation.
You will receive instructions on how to properly pack the products and return them to us. Please make sure all components are included in the package.
It should be noted that the return of goods requires the customer to bear the shipping cost of sending back the goods and provide the logistics tracking number to our support team, and we will process the relevant refund within 3 working days upon receipt of the returned goods.
You are advised to send the returns by a reputable carrier with proper packaging (and obtain tracking) to ensure for the protection of Product during transit. We are not responsible for Products that are damaged upon return or missed during transit all of which is at your sole responsibility and cost.
We are not responsible for accepting any returns and issuing refunds or providing exchange if the returns are not submitted in accordance with the terms of this Policy.
We will not be able to issue any refund if you are unwilling to accept delivery of the Product you ordered.
After-sale Service Contact
Email: supportinfo@easyinbeauty.com. Should you have any further questions or concerns, please feel free to contact us. We value your satisfaction!